K13 Privacy Policy — Protecting Your Data Is Our Responsibility
At k13, your privacy is our highest priority. This policy explains in detail what information we collect, how it is used, who it may be shared with, and how you can maintain control over your own data.
What Information We Collect
K13 collects several types of information while you use our service. Each category is clearly outlined below:
Your name, mobile number, date of birth, and password are collected at registration. This information is used for account verification and security.
Your device type, operating system, browser version, and IP address are collected automatically. This helps improve platform performance.
Your bKash/Nagad number and transaction records are stored during deposits and withdrawals. All financial data (BDT ৳) is protected in encrypted form.
Details such as which games you played and for how long, which pages you visited, and when you logged in are analysed to improve your experience.
How Your Information Is Used
K13 uses collected information for specific, limited purposes. These generally include:
- Creating, managing, and verifying your account.
- Processing transactions and maintaining payment security.
- Monitoring and improving platform performance.
- Detecting and preventing fraud and unlawful activity.
- Providing customer support and resolving issues.
- Fulfilling applicable legal obligations.
K13 never sells your personal information to advertisers or any third parties.
Cookies & Tracking Technologies
K13 uses cookies on this website. Cookies are small data files stored in your browser that help improve the quality of our service.
Cookie Type
- Essential Cookies: Required for login sessions and security.
- Analytics Cookies: Used to understand how the platform is being used.
- Preference Cookies: To remember your language and display preferences.
You can disable cookies through your browser settings, though some features may not function properly as a result.
Data Retention & Security Measures
K13 uses industry-standard security technologies to protect your information:
All data transfers occur over encrypted connections.
Data is stored on secured, access-controlled servers.
Security measures are reviewed on a regular basis.
Your data is retained only for as long as necessary to provide our services. Once legal obligations are fulfilled, any unnecessary data is securely deleted.
Sharing Information with Third Parties
K13 does not sell, rent, or freely distribute your personal data. However, information may be shared with specific third parties in limited circumstances:
- Payment Provider: Approved payment gateways such as bKash and Nagad receive only the minimum information required to process transactions.
- Technology Partners: Software providers that support platform operations are bound by contractual confidentiality obligations.
- For legal requirements: Information may be required to be disclosed to fulfill court orders or legal obligations.
All third-party agreements include data protection clauses.
Your Rights Over Your Data
As a k13 user, you have the following rights:
The right to know what information we hold about you.
The ability to request corrections to inaccurate or outdated information.
Request to close your account and delete specific data.
The right to object to the use of your data for specific purposes.
To exercise any of these rights, email us at [email protected]. We typically respond within 30 business days.
Policy Changes & Updates
K13 may update this Privacy Policy as needed. For significant changes, we will:
- We will send notifications to your registered mobile number.
- The date of any update will be clearly displayed at the top of the page.
- For significant changes, we will request your consent upon login.
This policy was last updated in 2026. Your continued use of the platform constitutes your acceptance of the updated policy.
Contact Us for Privacy Enquiries
If you have any questions, concerns, or requests regarding your data or this Privacy Policy, please contact us:
- Email: [email protected]
- Live Chat: Reach us directly via the support button on the platform.
- On the FAQ Page General privacy questions can be answered on this page.
We are committed to responding to your requests promptly and with care.